Humanizing Your Brand on Social

This session focuses on defining a clear social voice and tone, effective writing skills, and the importance of good social support. Social media marketers who want to learn about effective customer support and creating a community on their social channels should attend this session.

After this session you will be able to:

  • Define a clearer community management plan
  • Improve upon social media writing skills
  • Improve your overall customer experience across social channels